Frequently asked Questions

Find answers to your Mostbet questions: how to register, deposit funds, get bonuses, recover your password, and contact 24/7 support. Whether you’re a beginner or an experienced player, this section will help you understand how Mostbet works and solve the most common issues in just a few minutes.

How do I sign up?

Select SIGN UP in the upper right-hand corner of your screen.

Choose registration method: in one-click, by phone, by email or via one of your social network accounts.

Have a bonus promo code? Enter it in the Promo Code field to receive a gift. If you do not have a promo code, choose one of the bonuses:
• Sports
• Casino

For one-click registration, please select your country and currency. Select SIGN UP.
To sign up by phone, specify your phone number and betting currency. Select SIGN UP and enter the password sent to you via SMS.
To sign up by email, enter your email address and create a password. Select your betting currency and select SIGN UP. You will receive an email with instructions on how to proceed. If you do not receive an email, make sure you check your Spam folder.
To sign up via a social network, select your betting currency and a social network.

IMPORTANT: You must be logged in to the selected social network.

How do I make a deposit?

1. Press the Deposit button in the upper right-hand corner of the website.
2. Choose a deposit method and follow the system’s recommendations.

The money will be credited to your account soon without deducting a MOSTBET commission.

How do I start playing casino games?

1. Go to the CASINO section in the main menu of the website.
2. Select the bet amount and the number of lines. The more lines there are, the greater the chance there is of having a winning combination.

You will win if you achieve of a certain number of identical symbols. You can find out the detailed conditions of each game in each slot information note. To launch a specific game, use the search by name in the menu or select the SLOTS section. Filter by genre, feature or provider.

The other types of games available to you are roulette, card games and lotteries. Some games require Flash Player.

How do I place the first bet?

1. Go to the main page, select an event in Sportsbook or Live.
2. Select your chosen outcome then enter the amount you wish to bet in the betting slip. To bet, select PLACE A BET.

Winnings are awarded after the end of the event.

Is it safe? Isn’t it a scam?

1. We are the MOSTBET betting company and casino, established in 2009. We operate in 93 countries and accept over 1,000,000 bets daily! Over 7,000,000 players trust us and we have a licence that guarantees fair play. Learn more in the website footer.
2. We wish good luck to every player and always take luck into account. Therefore, the guaranteed prize pool is EUR 3,000,000. We pay out winnings no matter how big — quickly and reliably.
3. We’re always here for you. Our support team works 24/7 and is ready to help you resolve any issue that arises.

Registration and login

How do I sign up on the website?

Select SIGN UP in the upper right-hand corner of your screen.

Choose registration method: in one-click, by phone, by email or via one of your social network accounts.

Have a bonus promo code? Enter it in the Promo Code field to receive a gift. If you do not have a promo code, choose one of the bonuses:

• Sports
• Casino

For one-click registration, please select your country and currency. Select SIGN UP.

To sign up by phone, specify your phone number and betting currency. Select SIGN UP and enter the password sent to you via SMS.

To sign up by email, enter your email address and create a password. Select your betting currency and select SIGN UP. You will receive an email with instructions on how to proceed. If you do not receive an email, make sure you check your Spam folder.

To sign up via a social network, select your betting currency and a social network.

IMPORTANT: You must be logged in to the selected social network.

How do I log in to the website?

To log in to the website, select LOG IN in the upper right-hand corner and enter the login and password you specified when signing up.

You can also log in via a social network. Select the currency and social network where you have an account and enter the required login information.

How do I sign up via Telegram?

Simply follow the instructions below.

Select the SIGN UP button in the upper right-hand corner of the screen;

You will see a pop-up window with various registration methods. Select the Via Social Network method;

Select the currency, enter the promo code (if any), and select the required registration bonus (Casino or Sports);

In the same window, select the Telegram icon (paper aeroplane);

You will be redirected to the authorisation page. Select Log in via Telegram;

In the pop-up window, enter your phone number linked to Telegram starting with +;

Select Accept in the message that Telegram sends you.

You can now log in to your MOSTBET account via Telegram.

How do I sign up or log in via STEAM?

For authorisation, you need to have a registered STEAM account. In the upper right-hand corner of the website, select the SIGN UP button, and then the STEAM icon.

You will go to the authorisation page, where you need to enter the login and password for the account. If you have forgotten your username/password, restore them via STEAM.

How do I recover my password?

To recover your https://mostbet.com/ password, follow these steps:

Select LOG IN in the upper right-hand corner of the home page.

In the form, select ‘Forgot your Password?’ then enter the phone number or email address you used to sign up on the website.

Confirm the information and enter the verification code that is sent to your email address or phone number.

Create a new password, confirm it by re-entering it and select SAVE.

Remember that your login is a phone number starting with the country code, or an email address used at registration.

How do I get a first deposit bonus of up to USD 300?

Select the type of bonus when signing up: for sports or casino bets.

Make a deposit in the amount of USD 10 or more within 7 days after registration.

Get a bonus of 100% of the deposited amount.

Tip: If you make a deposit within 30 minutes after registration, the bonus will be increased to 125%.

Depositing

How do I make a deposit?

1. Press the Deposit button in the upper right-hand corner of the website.
2. Choose a deposit method and follow the system’s recommendations.

The money will be credited to your account soon without deducting a MOSTBET commission.

The deposit has been made, but the funds were not credited to the Mostbet account. What can be done?

The money is credited to the account within a minute, in rare cases the period can extend up to an hour.

If, upon depositing, money was debited from you and was not credited to your account within an hour, send evidence from your payment system confirming this to [email protected].

In the letter, indicate the account number (displayed in the Personal Information section) and the depositing details: card/e-wallet number, Player ID, Transaction ID etc.

If you do not receive an SMS confirmation during the transaction, or the operation is rejected, contact your payment system’s customer support.

How do I earn on deposits with MBC?

Mostbet Cash is an opportunity to earn money on players’ deposits via https://mostbetshop.com/

You can accept and pay out cash and non-cash deposits from your players using our service. An ordinary agent earns a passive income of 5% from deposits and 2% from withdrawals.

The income is not limited, it all depends on the number of players’ deposits.

Moreover, you can connect cashiers to us and receive a passive income from their transactions.

What to do to become our partner?

Sign up on the website and confirm your contacts in email and messengers to work with the service. We recommend entering up-to-date contacts in order for us to send you the newest promos and special offers for players.

Agree on the cooperation form with support in the chat:

Cashier with a small number of players with a standard commission for players’ deposits and withdrawals.

Professional cashier with a confirmed base of players or agents. If you have an audience or clients, we’re ready to discuss personal conditions.

If you’re ready to involve a cashier/agent, we can offer a reward for an active partner.

If necessary, undergo the KYC procedure. This will protect you from losing commissions if you forget your account password or lose access to it. We do not store the data you enter, this is handled by professional secure services outside the countries where the service operates. Nobody can receive personal data and connect it with transactions — it’s absolutely safe.

Install the Android mobile app to work with players offline — the app will allow you to make all transactions and see statistics.

Make a prepayment (deposit) to work with the service — this will allow players to quickly replenish their accounts and withdraw funds through your cashier.

Start working: invite players and accept/pay out cash or non-cash deposits, send them to players’ accounts in the app.

You can receive funds from players in both cash and non-cash ways.

You can replenish/withdraw funds to the cashier/accounts via USDT, P2P transfers in local currency to cards and bank accounts depending on the location.

Receive commission payouts once a week.

At every stage, you’ll chat with a manager who will be ready to help.

 

This offer is for:

Offline cashiers that involve players.

— owners of entertainment or sports places, retail outlets, car services, lottery sellers, etc.

— professional cash agents for replenishing electronic wallets

— currency exchangers

— professional offline agents (iGaming, forex, crypto, etc.,

— those who enter sports communities and fan clubs with a wide circle of people they know

— those who are in contact with a large number of clients (taxi drivers, couriers, insurance agents, MLM sellers, etc.)

— simply active and free people who are not ready to “work for the big man”

Agents for connecting cashiers. Passive income from players’ deposits for each connected cashier.

Simply visit favourite places and connect them to the service. It could be exchangers, sports bars, hookah bars, bowling alleys, shops near home, car services, etc. The connected partner is assigned to you and you receive a reward from their transactions.

A perfect method of additional passive income for

— travelling salesmen,

— merchandisers,

— students,

— active people who want to receive additional income without working.

Online affiliates who are ready to monetise their traffic and audience.

This offer is for:

— webmasters who want to increase their income

— bloggers

— community owners (TG channels, communities, etc.)

— digital P2P exchangers

— esportsmen and digital communities

— fintech developers

We’ll provide the necessary API integrations and TG bots for safe operation.

Network owners: agent networks, owners of insurance and financial networks, couriers, network cashiers, etc.

We successfully work with large networks:

— We provide technical solutions for working with several levels of agents under one leader and transparent analytics

— Flexible settings of payments at different levels of agents

— Prompt payments in crypto, USD or local currency.

If you’re familiar with the owners of these networks and can invite them to cooperate, we’re ready to credit you with good bonuses.

PIX

1. Enter the amount, your first and last name, your CPF and email. Select Deposit.
   
   
2. Open you online banking app, scan the PIX QR code with your phoneor copy code below.
3. Funds will be credited within several minutes. The amount will be debited in BRL.

Important* Username should be the same as the bank account holder name.

In case of difference, deposit will be returned. In case of problems with depositing, please contact online Support.

Boleto (Inovapay)

Boleto can be used at ATMs, branches and Internet banks of any bank, post office, lottery agent and some supermarkets within 24 hours.

To make a deposit via Boleto:

Enter the deposit amount and select Deposit.

Enter your full name, email and CPF (Cadastro de Pessoas Físicas), consisting of 11 digits. Choose one of the proposed banks to pay for the voucher.

On the previously indicated email, you will receive instructions and a voucher, which must be paid within 24 hours.

Gaming account depositing is made within 3 working days.

In case of problems with depositing, please contact online Support.

Deposit Express Brazil

1. Select DEPOSIT EXPRESS BRAZIL as a payment method.
2. Enter the deposit amount.
3. Enter the following details for the transfer:

• AMOUNT;
• CPF;
• FIRST NAME;
• LAST NAME;
• EMAIL;
• BANK;
• PHONE NUMBER.

4) Complete payment.

Please keep proof of payment. Normally, funds are credited instantly.

In case of any issues, please contact Support.

 

Transferência bancária

Enter the amount you want to top up and click “Deposit”

1. Enter your name email and CPF
2. Select the bank from confirm the payment

Pay4Fun

Pay4Fun is an e-wallet for online payments, popular in Latin America, which allows transactions to be carried out in a practical and secure way. To create an account, you need to enter basic data, after which you will receive a basic P4F account, after which, you need to download all the necessary documents and go through verification to start using the e-wallet. Answers to frequently asked questions can be found HERE. Depositing funds into the gaming account is instant.

To make deposit:

Enter the deposit amount and select Deposit.

1. Enter the username and password for your account and confirm the payment.
2. Depositing funds into the gaming account is instant. In case of problems with depositing, please contact online Support

Caixa

1.Select CAIXA as the payment method.

2.Enter the deposit amount.

3.Enter the following details for the transfer:

• FIRST NAME;
• LAST NAME;
• CPF;
• EMAIL.

Banco do Brasil

1. Select BANCO DO BRASIL as a payment method.
2. Enter the deposit amount and select DEPOSIT.
3. Enter your full name, email and CPF (Cadastro de Pessoas Físicas), consisting of 11 digits. Select one of the offered banks to pay for the voucher.
4. Confirm payment.
5. Depositing funds into the gaming account is instant.

In case of problems with depositing, please contact online Support.

 

Bradesco

1. Select BRADESCO as a payment method.
2. Enter the deposit amount and press DEPOSIT
3. Enter your full name, email and CPF (Cadastro de Pessoas Físicas), consisting of 11 digits. Select one of the offered banks to pay for the voucher.
4. Confirm payment.
5. Depositing funds into the gaming account is instant.

In case of problems with depositing, please contact online Support

 

Itaú

Enter the amount, your first and last name, your CE/ DNI/ PASS or RUC and your email. Select Deposit.

1. Follow the instructions on the deposit page and confirm the payment. Choose the bank and the payment method.
2. Funds will be credited within several minutes. The amount will be debited in CLP.

In case of problems with depositing, please contact online Support.

Santander

1. Select SANTANDER as a payment method.
2. Enter the deposit amount and press Deposit.
3. Enter your full name, email and CPF (Cadastro de Pessoas Físicas), consisting of 11 digits. Select one of the offered banks to pay for the voucher.
4. Confirm payment.
5. Depositing funds into the gaming account is instant.

In case of problems with depositing, please contact online Support

BANK AGRICOLE

Enter the amount and press Deposit

Copy the recipient’s account number and open the banking app

Select Transfer and paste the recipient’s account number copied from the MOSTBET website

Enter the amount as on the MOSTBET website, write a neutral comment for the transfer, select the payment type and press Send

Press Next

Great! Payment successfully completed, press OK

Go to payments and select the last payment made

Take a screenshot of the transaction details and return to the MOSTBET website

In the field for uploading a receipt, insert the screenshot with the transaction details and press Deposit

Great! The account will be topped up soon

Banco Original

1. Select BANCO ORIGINAL as the payment method.
2. Enter the deposit amount.
3. Enter the following details for the transfer:

• FIRST NAME;
• LAST NAME;
• CPF;
• EMAIL.

4. Complete payment.

Please keep proof of payment. Normally, funds are credited instantly.

In case of any issues, please contact Support.